Dresscode Returns Policy
General Return Policies for online exclusive dresses
- Contact our Customer Service info@dresscode to initiate the return process within 7 days upon receiving your item(s). Please state your order number and reason for return. You then have a further 7 days to ship the product back for an exchange or refund. (14 days return policy) Please note that we only accept products in their original condition and please enclose the dress bag, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at firstname.lastname@example.org Our Product return form must be included with your package. All the return item(s) will go through inspections. We will process the refund when we get the returned package and confirm that the product has the problems mentioned.
- Mis-shipped products: Once we have confirmed your mis-shipped items (item shipped different from item ordered), we will be responsible for the item exchange and postage. You may also return the product and get a full refund including postage.
- Our Garments have been produced with a high degree of care and attention. Please take care as jewellery may snag the fabric. The fabrics will stain easily. Dresscode will not accept responsibility for any returned garments with pulled yarns or stains, this does not affect your statutory rights
- All customers are responsible for shipping returned goods. We would advise tracking for goods.
Please Note: We reserve the right not to process the refund if they are returned in an unacceptable condition.
Please return to :
Unit 50 Finglas Business Centre
+353 1 8640700